Hi Denise! Hope all is well with you and Lee and you are doing well with the quarantine for the virus ordeal. We just got back from Arizona where we've spent the winter for the past six years. We stay in a small campground in Benson, AZ and really enjoy our stay down there. If you remember Jim and Bev Schlee, who are also from Michigan, they are down there with us so we enjoy the warmth of the winter down there. We stuck it out down there for an extra month because of the virus and it got into the upper 90's and even hit 100 on us so we decided to head back to Nebraska. Glad to hear you are getting a new unit. What model are you getting? You are correct that the pervious certificates were for a full year. Don't know why they were not this year. If you contact Sam Lengerich from Keystone, he might be able to help you out. His email address is: email@example.com
Tell Sam I told you to contact him on the matter and hopefully he can help you out.