We have a 2022 3121RL and our heat pump (even when we picked it up and did a walkthrough) was not working. the salesman said it was because it had been outside and so it was still registering below the required threshold so to test it again once we had it back home in our heated garage for long enough for it to warm up.. Long story short after talking to Keystone, Coleman-Mach and ASA (In Command) everyone is blaming the other person saying that for sure their part is working correct. We have an appointment to take the unit in in March to have them run more diagnostics and figure out what is wrong.
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