Quote:
Originally Posted by OlForder
Yes, Kara was very helpful and allowed me to purchase replacement Sailuns. All I needed to do is send the purchase receipt to TBC/Sailun for refund, including mounting and balancing.
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I agree, deal with TBC directly. I was having an issue with the place I got my tires taking care of the replacement. Contacted TBC and they had me order from Simple Tire and helped me find a place to due the swap. I had to put our the money and submit photos of each tire being replaced, copy of the original invoice, copy of the Simple tire invoice and a copy of the new installation invoice. After i submitted everything, it took about 2 weeks to get a check. I got my check before the credit card bill was due, so I really had no money tied up. As far as I was concerned, it was really easy after connecting with TBC.