[Mikendebbie]

Thomas Payne furniture is part of Lippert. They have lots of documentation and support for these chairs. I poked around a bit on the Lippert website looking for a topic related to "switch replacement" and did not find anything for that issue...but they do have videos and paper instructions for how to replace a controller. I would suggest calling Lippert and describe your symptoms. It may be a controller - not a switch probelm.