Quote:
quote:Originally posted by waynemoore
Thank you brenko and all. I found out that I have to buy the upgrade $300.00 for the Hopper and $50.00 for the joey. That is for the older Hopper so I will have to get approval from DW
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Does not necessarily have to cost anything!
If you aren't still under contract with Dish call them and ask what you need to do to discontinue service and they will likely transfer you to a "retention specialist". Explain to the RS that you are no longer happy with your equipment and want to upgrade but don't want to have to pay for it. Considering a change to Directv in order to get better equipment. They will negotiate with you but have in mind what will make you happy BEFORE making the call.
My recent upgrade from a VIP722 DVR to the Hopper3 did not cost anything for the receiver and they brought it out and installed it for free too. BTW I did not have to enter a new contract and can terminate service at any time. I won't go into detail about it but I also know for a fact that they will negotiate bill credits of $10-20 monthly for up to 20 months. You might be surprised what they will do for you if only you are RESPECTFUL but FIRM while talking with them.