[Former StClairSailor]

Cynstress,

You have not replied to any of the responses with the model you ordered nor who this dealer is.
Regulars on this site know both Keystone and Montana representatives monitor this site and will comment when deemed appropriate.
As stated your contract is with the dealership, not with Keystone Montana. But Keystone as well as the Montana division management will always be interested in any information you have to provide regarding dealership business practices affecting them.
If you don't wish to make public your comments, PM me and I will make sure they are forwarded to appropriate Montana personnel.
Best Regards.