[Mikendebbie]

Dcowden - my unit is a 2018. I used a flat head screw driver to pry the end panel off starting at the bottom corner next to the outside wall. Work it a little bit at a time. The panel is held on by wire staples. I slowly worked it off working from the bottom up, and then pulled the staples out of the panel. I replaced my pop-up outlet (the USBs went dead) - then I put the panel back on using finish screws. That way it will be easy to remove if needed in the future. Just work it slow - it will come off.