Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

Cynstress · 04-20-2021, 08:20 PM

I put a $20,000 deposit on February 10th for a Montana to be built. Today, April 20th, I get a call from the dealership telling me that Keystone has changed the price agreement and they are increasing the cost to me by $3,000. So, after waiting for more that two months, and keeping my $20K for that duration, you're telling me that I'll need to pay more if I actually want the RV. I can either pay the money or you will cancel the deal and return my money, without interest of course, and I'll have wasted 9 weeks of my life. If this is not illegal, I find it HIGHLY unethical. To say that I am furious is an understatement. Had I known that this was the way you do business, I would have certainly gone with another company. It is unscrupulous business practices to alter the parameters of the agreement more than half way through the process. It feels a lot like extortion. So, we are off to a very bad start, Keystone. With demand so high, it appears that you feel that you can jerk your customers around because another one is in line behind me to buy it at that higher price. This will not last forever, Keystone.....but my memory will. I will make this known to anyone who will listen.

04-20-2021, 08:20 PM	#1
Cynstress New Member Join Date: Feb 2021 Location: Snohomish Posts: 8 M.O.C. #28155	Unscrupulous Business Practice I put a $20,000 deposit on February 10th for a Montana to be built. Today, April 20th, I get a call from the dealership telling me that Keystone has changed the price agreement and they are increasing the cost to me by $3,000. So, after waiting for more that two months, and keeping my $20K for that duration, you're telling me that I'll need to pay more if I actually want the RV. I can either pay the money or you will cancel the deal and return my money, without interest of course, and I'll have wasted 9 weeks of my life. If this is not illegal, I find it HIGHLY unethical. To say that I am furious is an understatement. Had I known that this was the way you do business, I would have certainly gone with another company. It is unscrupulous business practices to alter the parameters of the agreement more than half way through the process. It feels a lot like extortion. So, we are off to a very bad start, Keystone. With demand so high, it appears that you feel that you can jerk your customers around because another one is in line behind me to buy it at that higher price. This will not last forever, Keystone.....but my memory will. I will make this known to anyone who will listen.