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I would try working all the angles first before the lawyer. Once you get the lawyer involved things will definitely stop for a while. I understand your frustration. Lippert does have a warranty and are obligated to fix your issue. You might want to consult with your attorney and see what he says before actually launching any legal action. A year trying to get some action , regardless of Covid, is more than enough time to at least respond to your issues. Keep banging on the door and if no action soon, legal action may be your only choice. Going up the ladder at Lippert may help. Good luck!
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