|
given that service reps can hang up and not answer questions, it seem that someone should implement customer surveys.
i do not condone yelling at reps, but they should not have the option to hang up either.
I have had some really tough calls and when I was done I had some of the best compliments.
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
|