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Long time ago, I had that issue. Worked on electric not on gas. I read somewhere in the manual, the gas won't kick on until the water temp is below 110⁰F.
I ran the hot water until it was cold then turned on the gas mode. It worked as advertised.
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Daryl and Marianne,
2019 3130re 20th Anniversary Edition
2016 F350 Lariat
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