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Quite frankly you should return the unit and get your money back.. Install a Suburban SW12DEL WH and be done with it..
The IW60 and IW60RL are less than stellar
Girard GSHW-2 also has its issues but offers better support than the IW60 series
With out current fifth wheel we find the SW12DEL running on electric mode provides plenty of hot water.. the LP and Elec modes are separately controlled systems so if one mode fails the other will work...
Parts are readily available for a this very reliable WH...
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