Quote:
Originally Posted by DmaxDually
That's tech support 101. It's the first thing every company teaches their customer service and tech support reps to say when anyone calls in with a problem..
The lines I usually get are" You are the first person to ever have this problem" or " This is the first we are hearing about this issue"
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in 11 years I have used that line about 3 maybe 4 times.
Now the line I use the most is, tht issue has been fixed you need to upgrade to the latest approved version
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