Check your build sheet and then confirm the model and serial number on each unit mounted on your roof. Our 2019 3120RL came from the factory without the heat pump. (It was supposed to be there). It took numerous weeks and a dealer willing to argue with the factory to get ours replaced with the correct unit.
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2019 3120RL, 320 watt solar,
MorRyde IS, disc brake upgrade
2019 Ram, 3500 SRW, Aisin
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