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On mine I have to press and hold for a sec to engage it. Basically a firm, slow press.
If it's persistent then I would call Lippert directly. They are very helpful in troubleshooting these things.
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Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana HC 305RL / HW Progressive EMS
2015 RAM 3500 Laramie Longhorn Crew Cab 4x4 DRW / Demco Recon Hitch on RAM Puck Ball
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