[rohrmann]

I have ordered things from Trekwood over the years with no problems. I ordered a new lighted switch a couple years ago, and shortly after ordering got a call from a lady there asking things about the switch. She wanted to make sure they sent the correct one. A day or two later got another call to tell me they had confirmed with Keystone that the switch I ordered was the right one, and less than a week later the order was delivered. Everyone complains about how expensive their shipping is, but knowing what it costs, especially for heavy items, I’ve not thought it to be that high. You don’t know what is happening at their end, maybe the contact person got sick and no one has got caught up yet. Just be nice on the phone when you finally get through and they likely will get you taken care of.