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It's also possible that shortages due to Covid caused them to substitute with what was available. Unless you can show that you actally paid for a heat pump you might not have any recourse.
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Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana HC 305RL / HW Progressive EMS
2015 RAM 3500 Laramie Longhorn Crew Cab 4x4 DRW / Demco Recon Hitch on RAM Puck Ball
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