Quote:
Originally Posted by Montana Man
It is good you are pleased with your service. IMO the praise goes to the actual worker bees doing a good job. My concern is that Keystone knows what they sold to whom. Why didn't they inform you (and everyone else affected) of the recall? Also, was the fridge registered with Dometic and if so, no notification?
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Actually when they checked the fridge at the rally I had forgotten about the recall. It had been addressed previously and repairs made. That was so long ago I had forgotten about it. However, when they did check it out they didn't like how it was done and they made a correction on the repair for the recall.
Yes on the workers they did a fantastic job attending to the requests we made. They made certain we were taken care of!