View Single Post
Old 09-10-2021, 09:56 AM   #10
432bartman
Montana Master
 
432bartman's Avatar
 
Join Date: May 2020
Location: UPLAND
Posts: 1,257
M.O.C. #26190
Quote:
Originally Posted by Cynstress View Post
Keystone only spoke to me after I made a huge deal on customer service. The one time I did get in touch with them, they told me they do not talk to customers, only dealers. The next few times I tried to contact them, there was no response. I could've waited on hold for the 13 people ahead of me, but I chose to leave a message. Email correspondence is not responded to either until I made a crap storm on social media. I'm glad you had good response, but that's not been my experience
Maybe Keystone should start talking to customers, cause that's who's buying the junk they're producing.
__________________
2019 Keystone Montana 3560RL, 2020 Chevy 2500 HD, Firestone airbags, Air Lift wireless compressor, Curt gooseneck, 20K Reese Goosebox, TST-507, USMC combat vet & retired LEO. Robert, Anika, Breanna, Dylan (daughter-in-law Stephanie). & our Great Pyrenees Layla
432bartman is offline   Reply With Quote