It could be the unit is not properly installed.
There are cases where the supply and return do not line up with holes in the roof.
Unit has to be reset, properly sealing all penetrations.
Replace 14x14 gasket.
Check all the threads on here about leaking AC. There is one that has a Heartland Dometic Service bulliten attachment..
PS welcome to the forum it’s a great source of information.
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Wayne & Malinda
2018 Montana 3731FL
MORryde IS/DiscBrakes
2017 F450 DRW KR 4x4
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