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02-28-2018, 08:35 PM
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#1
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Montana Master
Join Date: Jan 2016
Location: STAYTON
Posts: 1,118
M.O.C. #18157
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Level Up Keypad stopped responding
It would eventually work, but it was sporadic and on it's way out.
I Emailed Lippert and they sent me a new one Goodwill!
They asked for my info (well out of warranty) and it'll be here Monday.
I'm pretty pleased with Lippert customer service!
Mark
__________________
“Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times.”
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02-28-2018, 09:13 PM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Most folks have found them good to work with.
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04-14-2018, 05:53 AM
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#3
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Seasoned Camper
Join Date: Feb 2015
Location: Warwick
Posts: 72
M.O.C. #16077
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That's Great to Know.
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04-14-2018, 08:02 AM
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#4
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Lippert is one of the best vendors in terms of customer support.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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04-14-2018, 08:24 AM
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#5
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Montana Master
Join Date: Mar 2015
Location: West Richland
Posts: 1,253
M.O.C. #17164
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It is refreshing to see company's stand by their products. I had a similar experience with Fantastic Fan replacing vent covers.
Tom Marty
__________________
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04-14-2018, 10:11 AM
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#6
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Montana Fan
Join Date: Dec 2016
Location: Lakewood, Wa.
Posts: 188
M.O.C. #19305
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My keypad quit working after what I suspect from a long wet season. The moisture/corrosion inside the pad area nearly made it difficult to manually retract/extend the legs for its annual inspection at the dealer. Unfortunately, not a warranty item this year. A new one was installed and the level system calibrated. I find they are on e-bay for about $200 and was considering getting a back-up. The last one was less than two years old. Maybe Lippert will sell one cheaper, who knows. Installation is basically a 2 wire plug and a plate.
__________________
Henry & Lita (Scotty/Bluey Our shelties)
2022 SOB with 2015 Chevy Silverado
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04-15-2018, 09:34 AM
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#7
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Montana Master
Join Date: Jan 2016
Location: STAYTON
Posts: 1,118
M.O.C. #18157
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Before they goodwilled mine I was going to get one on Amazon for 206.00 sure seems like a lot for what it is.
Mark
__________________
“Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times.”
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04-15-2018, 12:23 PM
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#8
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Montana Master
Join Date: May 2005
Location: Fall Creek
Posts: 1,333
M.O.C. #3699
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Since 2015 there have many failures of the touchpad, for what ever reason, so I decided to carry a spare, available from Amazon.
__________________
Bob and Nancy Kassl Fall Creek, Wisconsin
2015 Montana 3440RL Legacy Edition, G614's, Pressure Pro TPMS, Dish Tailgaters
2016 GMC Sierra Denali 3500 CC SRW, Iridium Metallic, Duramax Allison Transmission
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04-20-2018, 03:34 PM
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#9
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Montana Master
Join Date: Apr 2016
Location: Auburn
Posts: 879
M.O.C. #18474
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Quote:
Originally Posted by RKassl
Since 2015 there have many failures of the touchpad, for what ever reason, so I decided to carry a spare, available from Amazon.
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That is exactly what I do.
__________________
2020 Montana 3790RD Legacy EditionOnan, TST TPMS, TrailAir pin, Discs,
2013 F350 DRW 4x4 CC LBViair 10007, Ride-Rites, Westin HDx, 12k Smittybilt
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04-22-2018, 09:06 AM
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#10
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Seasoned Camper
Join Date: Oct 2010
Location: small town
Posts: 88
M.O.C. #10849
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Lippert told me when I needed one to in fact buy it off ebay as they were cheaper
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04-22-2018, 09:21 AM
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#11
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Montana Master
Join Date: Jan 2016
Location: STAYTON
Posts: 1,118
M.O.C. #18157
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Quote:
Originally Posted by cotter key
Lippert told me when I needed one to in fact buy it off ebay as they were cheaper
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They are, considerably so..Amazon too.
Mark
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