Update on Yellowstone in the Winter

[VaughnMB]

We arrived at the Grand Teton Park RV Resort on February 12th. Very cold, lots of snow and absolutely beautiful! We spent 8 days there with temps in the mid-20's during the day and -2 at night on at least four of those nights. Unfortunately, my fresh water tank froze from day 2, my pump would freeze up over night and thaw out during the day. My refrig quit working on day 4 which caused us to lose all of the food. I even tried to switch from AC to propane, but no luck. I even had my heater fail for an hour or so. I thought I may have run out of propane, but I still had plenty in both tanks.
After feeling a bit frustrated I called the Keystone Customer Service Department listed in my owners manual (2010 Montana 3150RL). After describing my issues to the Service Tech I was told that the problem with my propane and freezing problems were due to the extreme temps. I was also told that Keystone does not recommend using the coach in temperatures below freezing! When I explained that all their literature and sales people really highlight the fact that Montana's are built for cold weather camping, I was again told that I should not use my coach in below freezing temperatures and she apologized for any misunderstandings that I may have had.
I know several of you have lived in some extreme conditions from what I have read on these forums.
Well, there it is. The Good, the Bad, and the Ugly!
All in all we had a fantastic time and we will make some modifications before venturing into the extreme temps again.