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Old 09-01-2022, 12:53 PM   #1
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Join Date: Oct 2019
Location: Bowling Green
Posts: 8
M.O.C. #25182
Water Heater not working on gas side

I ran into an issue the other day when I tried to use my Suburban SW12DEL hot water heater on gas (electric works fine). Whenever I turn it on I get nothing. The igniter does not click or anything. I do have gas at other appliances so I know there’s gas flowing just nothing at the water heater. Any thoughts?
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Old 09-01-2022, 01:31 PM   #2
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Join Date: May 2019
Location: Alton
Posts: 2,401
M.O.C. #24086
I can tell you, if your water is above 110⁰F, the gas mode will not turn on. That's in the manual in the files section.
If it doesn't work when the hot water is cold,
Check for clicking of the ignitor,
Spiders, mud dobbers nest in the orifice tube etc.
There is a good troubleshooting chart in the manual.
Daryl and Marianne,
2019 3130re 20th Anniversary Edition
2016 F350 Lariat
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