Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC Technical Forums > Montana Problems, Problem Solving & Technical Help
Click Here to Login

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-09-2021, 12:35 PM   #1
Zbones
Established Member
 
Zbones's Avatar
 
Join Date: Oct 2021
Location: Willard
Posts: 23
M.O.C. #29987
Jack error again

Jack error again
This is the second time but now a different jack that has given me the special jack error where I need to go through the process of re-home all the jacks.
What might I be doing wrong or what should I be looking at with the Lippert leveling system to address this issue?
 
Zbones is offline   Reply With Quote
Old 12-09-2021, 12:59 PM   #2
jsb5717
Montana Master
 
jsb5717's Avatar
 
Join Date: Mar 2019
Location: Milwaukie, OR
Posts: 1,455
M.O.C. #23668
Hard to say. You're maybe doing nothing wrong. Are they electronic or hydraulic? Mine are electric and will give me an error for out of stroke (my fault) or may just overload and turn off when I have to life the front a little higher than normal. They aren't out of stroke but seem to strain and struggle and eventually will fault and need to be rehomed. The fault will usually be for one specific jack even though there's no particular reason that it should have occurred.

Sometimes they will error out when the voltage is too low. According to Lippert they can error out when the voltage is too high (on shore power)...go figure. I was told the best scenario is healthy batteries, fully charged and holding above 12v, not connected to shore power. For me they will still error out when I have to high lift the front...
__________________
Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana HC 305RL / HW Progressive EMS
2015 RAM 3500 Laramie Longhorn Crew Cab 4x4 DRW / Demco Recon Hitch on RAM Puck Ball
jsb5717 is online now   Reply With Quote
Old 12-09-2021, 01:33 PM   #3
Zbones
Established Member
 
Zbones's Avatar
 
Join Date: Oct 2021
Location: Willard
Posts: 23
M.O.C. #29987
What steps do you take to re-home your jacks if the trailer is disconnected from the truck? do you reconnect and do the homing process?
Zbones is offline   Reply With Quote
Old 12-09-2021, 03:31 PM   #4
DutchmenSport
Montana Master
 
DutchmenSport's Avatar
 
Join Date: Oct 2018
Location: Anderson
Posts: 2,544
M.O.C. #22835
Quote:
Originally Posted by Zbones View Post
What steps do you take to re-home your jacks if the trailer is disconnected from the truck? do you reconnect and do the homing process?
I raise my front jacks high enough I can get jack stands under the frame in the front and then lower the trailer onto the jacks so the trailer is now resting on the jacks.

Now I can go through the process of extending all 6 jacks down about half way and then retract them all at once to clear the error on which ever jack is throwing the error.

On another point, if any of your jacks are stroking out, you'll get errors and have to go through this process to clear the errors. I found the best way to keep any of the jacks from stroking out is to place enough block under the jacks that they never extend all the way.

I did this by having the trailer on a fairly level area, then leveled front to rear. I measured the distance from the bottom of the jack to the ground, for each jack, and subtracted about 4 inches. So, if the original distance from the bottom of the jack to the ground is 10 inches, the longest distance I ever want to extend that jack is 6 inches. So, when camped on a slope, either front or backward slope, if the jack has to extend longer than 6 inches to reach the ground, I'll place blocks under the jack high enough the jack will touch when it extends only 6 inches.

Ever since I started doing this, I've never stroked out again, and I've never errored out again either on any jack. It took several months as a newbie with my Montana and the 6 point jack system to finally learn this. But now it is an absolute must.

Then came the day, I realized I had to raise the rear jacks about 4 inches so they'd quit dragging uneven ground when exiting parking lots and campsites. When I raised them higher, I now have put blocks under those rear jacks with a stack of lumber about 4 inches higher now too. So, if on level ground, I put about 8 inches of lumber under each rear jack. And this has worked perfect and I've not stroked out or errored out since I started doing this.

Over this winter, we've been home and not on the road. I took the time to paint all my lumber I use for leveling, jacks, and picnic table leveling. While I had everything out of the camper, and the trailer sitting on cinder blocks, I weighed all my lumber before painting. The total weight came to 106 pounds. I know that's a lot of lumber, but the end result ... It's saved me a LOT of headache re-honing those jacks.

FYI, mine are electric Lippert 6 point system.
__________________
Who you are right now is a sum total off all you use to be.
2019 Montana High Country 375FL
2014 Chevy Silverado Duramax, 6.6L Dually
DutchmenSport is offline   Reply With Quote
Old 12-09-2021, 05:28 PM   #5
jsb5717
Montana Master
 
jsb5717's Avatar
 
Join Date: Mar 2019
Location: Milwaukie, OR
Posts: 1,455
M.O.C. #23668
Quote:
Originally Posted by Zbones View Post
What steps do you take to re-home your jacks if the trailer is disconnected from the truck? do you reconnect and do the homing process?
Yes, I always do it connected to the truck.
__________________
Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana HC 305RL / HW Progressive EMS
2015 RAM 3500 Laramie Longhorn Crew Cab 4x4 DRW / Demco Recon Hitch on RAM Puck Ball
jsb5717 is online now   Reply With Quote
Old 12-09-2021, 07:05 PM   #6
Skw774
Montana Fan
 
Join Date: Dec 2017
Location: Sharpsburg
Posts: 202
M.O.C. #20974
I get the trailer close to level before I start. Throw my 3” wood blocks under center and rear and hit the go button. Works every time.
__________________

2023 GMC 2500 HD AT4
2018 High Country 340BH
Skw774 is offline   Reply With Quote
Old 12-10-2021, 05:20 AM   #7
mazboy
Montana Master
 
Join Date: Aug 2009
Location: Grand Rapids
Posts: 1,896
M.O.C. #9561
i am assuming you have the 6 point leveling system. call lippert direct and they will work you through what your issue is.
mazboy is offline   Reply With Quote
Old 12-10-2021, 09:42 PM   #8
Rondo
Site Team
 
Join Date: Aug 2007
Location: Omaha
Posts: 6,749
M.O.C. #7560
Rollin-- Since you have a High Country, I am assuming you have the electric level-up system, am I correct? Whether you have the electric or the hydraulic, I would give Lippert/LCI Customer Service a call come Monday and tell them your problems and they will do a diagnostic over the phone with you and will be able to tell you what is going on and how to cure the problem/s. They are the best Customer Service I have ever worked with and they will do you right when giving you the fix for your problem. They MIGHT be there on Saturday, I don't know for sure on that but I'm sure they will be there on Monday for sure. Good luck and let us know if you get things diagnosed and fixed.
Rondo is offline   Reply With Quote
Old 12-12-2021, 10:13 PM   #9
Michael.shafer
New Member
 
Join Date: Aug 2019
Location: Sparks
Posts: 7
M.O.C. #24750
I have the 6 point electric and had a bunch of problems trying to get them to work on uneven ground. I called the help desk and the dude told me to make sure before I hit auto level that the front was lower than level and to put extra blocks under the jacks on the down slope, and ever since I've had no issues. I hope that made sense.
Michael.shafer is offline   Reply With Quote
Old 12-14-2021, 07:43 AM   #10
Zbones
Established Member
 
Zbones's Avatar
 
Join Date: Oct 2021
Location: Willard
Posts: 23
M.O.C. #29987
Quote:
Originally Posted by DutchmenSport View Post
I raise my front jacks high enough I can get jack stands under the frame in the front and then lower the trailer onto the jacks so the trailer is now resting on the jacks.

Now I can go through the process of extending all 6 jacks down about half way and then retract them all at once to clear the error on which ever jack is throwing the error.

On another point, if any of your jacks are stroking out, you'll get errors and have to go through this process to clear the errors. I found the best way to keep any of the jacks from stroking out is to place enough block under the jacks that they never extend all the way.

I did this by having the trailer on a fairly level area, then leveled front to rear. I measured the distance from the bottom of the jack to the ground, for each jack, and subtracted about 4 inches. So, if the original distance from the bottom of the jack to the ground is 10 inches, the longest distance I ever want to extend that jack is 6 inches. So, when camped on a slope, either front or backward slope, if the jack has to extend longer than 6 inches to reach the ground, I'll place blocks under the jack high enough the jack will touch when it extends only 6 inches.

Ever since I started doing this, I've never stroked out again, and I've never errored out again either on any jack. It took several months as a newbie with my Montana and the 6 point jack system to finally learn this. But now it is an absolute must.

Then came the day, I realized I had to raise the rear jacks about 4 inches so they'd quit dragging uneven ground when exiting parking lots and campsites. When I raised them higher, I now have put blocks under those rear jacks with a stack of lumber about 4 inches higher now too. So, if on level ground, I put about 8 inches of lumber under each rear jack. And this has worked perfect and I've not stroked out or errored out since I started doing this.

Over this winter, we've been home and not on the road. I took the time to paint all my lumber I use for leveling, jacks, and picnic table leveling. While I had everything out of the camper, and the trailer sitting on cinder blocks, I weighed all my lumber before painting. The total weight came to 106 pounds. I know that's a lot of lumber, but the end result ... It's saved me a LOT of headache re-honing those jacks.

FYI, mine are electric Lippert 6 point system.

Thanks for the directions, I went through the process and cleared the error taking yours and everyone input. I went and bought more blocks as I did not have enough to do what was needed. Going forward I will follow your directions, thanks again for your time on this matter.
Zbones is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 08:04 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.