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01-03-2019, 11:10 AM
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#1
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Montana Fan
Join Date: May 2017
Location: Apple Valley
Posts: 134
M.O.C. #19913
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Lippert Jacks to do not retract complelty
Hi I have a 2018 Montana with a self leveling system. I have one jack in the back of the trailer on the passenger side that retracts about 70% and stops. All the rest of the jacks fully retract. Does anyone have suggestions on how I can solve this?
Thanks
John
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01-03-2019, 11:19 AM
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#2
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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Will it retract manually?
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01-03-2019, 11:26 AM
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#3
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Montana Fan
Join Date: May 2017
Location: Apple Valley
Posts: 134
M.O.C. #19913
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Yes it will retract fully manually which I think is odd. It only retracts 70% or so in auto retract. Lippert said to do a level reset or I have a bent jack which seems odd that I would have a bent jack. Thanks for your help
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01-03-2019, 01:22 PM
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#4
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Montana Master
Join Date: Jan 2016
Location: STAYTON
Posts: 1,118
M.O.C. #18157
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Quote:
Originally Posted by jstadler
Hi I have a 2018 Montana with a self leveling system. I have one jack in the back of the trailer on the passenger side that retracts about 70% and stops. All the rest of the jacks fully retract. Does anyone have suggestions on how I can solve this?
Thanks
John
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Mine does that when it’s cold..
Mark
__________________
“Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times.”
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01-03-2019, 01:30 PM
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#5
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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Quote:
Originally Posted by jstadler
Yes it will retract fully manually which I think is odd. It only retracts 70% or so in auto retract. Lippert said to do a level reset or I have a bent jack which seems odd that I would have a bent jack. Thanks for your help
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Do you get an error message? Have you tried pushing retract again to see if it will come up? The auto reset breaker may be tripping before they are all retracted. Also, check all the electrical connectors to insure they are tight.
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01-03-2019, 01:46 PM
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#6
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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Electric or hydraulic?
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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01-03-2019, 02:12 PM
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#7
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Montana Master
Join Date: Nov 2005
Location: Paola
Posts: 5,739
M.O.C. #4961
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When it is cold I have the same problem so I go to manual and raise it up.
__________________
Dennis & Linda Ward
Paola, Kansas
Montana 3735MK Legacy Edition
1200 watts of Solar
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01-03-2019, 02:14 PM
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#8
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,413
M.O.C. #21044
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reset the auto breaker
So - last week I had an issue with my auto levelers - not the same as yours - but I was on the phone with Lippert and the guy was telling me to push the auto reset button. I did not have a clue where to look...it was dark and raining.
I replaced my factory breaker with an 80 amp breaker last weekend...but here is a pic of my factory breaker and the reset button...
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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01-03-2019, 02:57 PM
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#9
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Montana Master
Join Date: Oct 2017
Location: Trinidad, TX
Posts: 506
M.O.C. #20746
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Good explanation, picture and diagram Mike! Thanks!
__________________
2018 Ram 3500 Laramie Longhorn 4X4 Dually Cummins Aisin CC LB / B&W Companion hitch
50 Gallon Transfer Flow in bed tank w/ Trax 3
2018 Montana 3121RL
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01-03-2019, 03:27 PM
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#10
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Montana Fan
Join Date: May 2017
Location: Apple Valley
Posts: 134
M.O.C. #19913
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Lippert Jakk
Thank you everyone for your advice, mine did this without it being cold. Lippert said it could be a bent jack but I find that hard to believe since it goes up manually just fine. I'll try the auto level reset in the spring unless someone else has an idea.
How would I know if I had a bent jack shaft (hydraulic)
Thanks
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01-03-2019, 04:44 PM
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#11
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,413
M.O.C. #21044
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Bent jack
I clipped a curb a couple of months ago and the mounting bracket bent but the jack still functions correctly and was not bent. Maybe someone can post a pic of a bent non-functioning jack.
Also - Can someone direct me to instructions in the FAQ for how to rotate an attached pic?
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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01-03-2019, 05:06 PM
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#12
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,359
M.O.C. #4831
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Quote:
Originally Posted by Mikendebbie
<snip>
Also - Can someone direct me to instructions in the FAQ for how to rotate an attached pic?
</snip?
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I asked the same thing to the higher-ups. Here is their response.
There is no easy way to fix a rotated image. If you're feeling magnanimous you can download the image to your own computer and edit it, then edit the post to reload the image.
But why does this happen?
Most phones auto rotate the view for the viewer. If you take a pic in landscape orientation the pic will display properly regardless of the way you turn the device. The forum can't do that. Most phones default camera orientation is portrait - folks shoot a pic in the non-default view and it always looks fine to them - they upload the pic here and it displays in it's default view (on it's side).
The solution for most folks to fix this is to open the image holding the phone in portrait orientation, and resave the image on their device. When they upload it here - it should behave correctly.
Some phones have onboard software to fix this issue - some don't. Confusing...
I have played with pictures using my Samsung. It always seems to load sideways regardless and there is no internal function to change the rotation. My answer, and it isn't pretty, is to send the picture to my computer, use a photo tool of your choice to view and correct the rotation (if needed), then upload that picture to the forum. As the forum interface using a mobile device leaves something (a lot) to be desired, I always use a computer to post.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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01-03-2019, 06:14 PM
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#13
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Montana Fan
Join Date: May 2017
Location: Apple Valley
Posts: 134
M.O.C. #19913
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Thanks is is possible to bend the jack extended when it lifts the trailer wheels off the ground? Lippert thought that was possible but I can't imagine one jack failing, if it did I would just have to repack it, costly 600.00
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01-03-2019, 06:21 PM
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#14
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Montana Master
Join Date: Dec 2009
Location: Sebring
Posts: 3,658
M.O.C. #9969
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If you could bend a jack by having the wheels off the ground, I should have bent many jacks. I've had the Level-up system on three RVs since 2011 and have had wheels off the ground more times than I can count.
__________________
Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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01-03-2019, 06:22 PM
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#15
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Montana Fan
Join Date: May 2017
Location: Apple Valley
Posts: 134
M.O.C. #19913
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Thank you very much for your response!
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01-06-2019, 12:24 PM
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#16
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Montana Master
Join Date: Jan 2016
Location: STAYTON
Posts: 1,118
M.O.C. #18157
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Quote:
Originally Posted by jstadler
Thank you everyone for your advice, mine did this without it being cold. Lippert said it could be a bent jack but I find that hard to believe since it goes up manually just fine. I'll try the auto level reset in the spring unless someone else has an idea.
How would I know if I had a bent jack shaft (hydraulic)
Thanks
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Were you on shore power or 12V. If on 12V there’s a good chance your 50A breaker trips.
Mark
__________________
“Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times.”
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01-06-2019, 01:10 PM
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#17
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Montana Master
Join Date: May 2017
Location: new caney
Posts: 1,050
M.O.C. #19873
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I doubt the jack is bent if you can raise it when it is in manual mode or it comes up easily when weather is warm. I have the same problem as many others in that it won't come up all the way on the passenger rear side when cold and have to raise it manually. This is obviously very common with the jacks whether your rv is new or old. Mine has been this way since new. I would keep raising it manually when cold and not worry about it.
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01-06-2019, 05:08 PM
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#18
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Montana Fan
Join Date: May 2017
Location: Apple Valley
Posts: 134
M.O.C. #19913
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Lippert jack
Thank you very much for your insight. I appreciate knowing others have the same issue.
john
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01-09-2019, 02:09 PM
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#19
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Montana Master
Join Date: Jul 2004
Location: Manhattan
Posts: 1,144
M.O.C. #1846
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Have a similar problem but it happens no matter what the temperature. Jacks will come up and then it is as if power was cut (it is - the 50 amp circuit breaker cuts off and then come back on a couple of seconds later). I can then raise the jacks a bit more before the breaker acts up again. Many have changed out their 50amp breaker for 80 amps, and upgraded the battery cables to handle 80 amps as well. Supposedly, many of the manufacturers are now sending new units out with 80 amp circuit for the slides and leveling systems - I can't swear to it though as I've not seen a 'new' unit is some time. Kansas City has their annual RV Show in a couple of weeks, I hope to make it there and will try to check this out.
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01-09-2019, 02:18 PM
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#20
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Established Member
Join Date: Aug 2016
Location: Sioux Falls
Posts: 10
M.O.C. #18929
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I've had the identical problem with my 2016 3791RD since just after it was new. When auto-retracting the rear door side jack doesn't fully retract.
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