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Old 10-14-2022, 10:02 AM   #1
artfuldodger
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Leaky Rim Replacement

After reading about Tredit's warranty on the forum about 10 days ago I submitted a claim. About 6 days later(including a Canadian long weekend) the correct new rim was delivered, no charge. Now that's customer service you rarely see anymore.
 
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Old 10-14-2022, 01:20 PM   #2
Lee-CI
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I've heard nothing but good reports from Tredit. Glad they fixed you up toot sweet
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Old 10-14-2022, 06:32 PM   #3
Carl n Susan
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I just worked with them to replace my wheel with pinhole leaks. My 10 year old wheel is no longer available. They offered either two new wheels from their current catalog (so all the wheels on one side would look the same) or $165.
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Old 10-14-2022, 06:58 PM   #4
dhuhn
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I’ve had two rims replaced with them. Filled form on line with pictures and original bill of sale, sent rims out no charge. Good customer service
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Old 10-15-2022, 12:34 PM   #5
scottz
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Does Tredit warranty the OEM rims Keystone installed?
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Old 10-15-2022, 01:08 PM   #6
Lee-CI
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Tredit warranty

Quote:
Originally Posted by scottz View Post
Does Tredit warranty the OEM rims Keystone installed?
As far as I know - Yes. So long as they are Tredit rims...
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Old 10-15-2022, 03:44 PM   #7
artfuldodger
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I'm the OP and my rim was OEM from 2017.
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Old 10-15-2022, 04:57 PM   #8
dhuhn
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Quote:
Originally Posted by scottz View Post
Does Tredit warranty the OEM rims Keystone installed?
Yes and Also you must be original owner of your rig.
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