New Starlink Flat High Performance Package

[kowbra]

Originally Posted by bleedmichigan

The starlink map is not a service area, or a coverage map. Pretty much everywhere is the lower 48 has service, minus areas with dense tree coverage. The map on the starlink site is actually a residential availability map. The residential customers get priority over RV. So at times, specifically during peak hours RV might be deprioritized based on congestion and may see super slow speeds.

Ok, I'm confused... on the Starlink map page it lists the areas as:
-available
-waitlist
-coming soon
So, what does their map mean if it's not related to service availability?
For example, if someone is in the "waitlist" area and they had an RV package, would their performance be different than if they move to an "available" area?

All of the areas where we typically stay are in the "waitlist" coverage areas, including the area where a friend installed a residential package last winter and had very intermittent results... maybe things are better there now, but it still shows the same "waitlist" coverage. Oh, and BTW they did ship the residential unit to his address, so I'm still confused as to what their mapping means. IOW, if "available" merely means available to ship, he got is shipped to his address that is in a "waitlist" zone... so seems like it refers to the service availability? Do you have info from Starlink to clear this up?

Thanks!
Brad

[bleedmichigan]

Originally Posted by kowbra

Ok, I'm confused... on the Starlink map page it lists the areas as:
-available
-waitlist
-coming soon
So, what does their map mean if it's not related to service availability?
For example, if someone is in the "waitlist" area and they had an RV package, would their performance be different than if they move to an "available" area?

All of the areas where we typically stay are in the "waitlist" coverage areas, including the area where a friend installed a residential package last winter and had very intermittent results... maybe things are better there now, but it still shows the same "waitlist" coverage. Oh, and BTW they did ship the residential unit to his address, so I'm still confused as to what their mapping means. IOW, if "available" merely means available to ship, he got is shipped to his address that is in a "waitlist" zone... so seems like it refers to the service availability? Do you have info from Starlink to clear this up?

Thanks!
Brad

The map does not relate to RV service or availability. The map only relates to residential service. For example if it says available then you could order a residential setup right away and it would ship in a few days. As for waitlist and coming soon, you can put a deposit down for a spot in line for service. But again the map is just can you get a residential service account at any given time.

If you have an RV unit it will work in waitlist, Coming soon, and available cells on the map. In areas marked available rv units likely won’t see any deprioritizing. In coming soon or waitlist areas there may be deprioritizing during peak hours when the ground stations cannot handle additional traffic. Usually the deprioritizing happens between 3-11pm.

As for where it was shipped, starlink will ship a dish anywhere but what matters for residential service is what the service address is. So if the service address you input is in an available cell you can have the dish shipped somewhere else. Starlink used to allow you to turn on portability and set the dish up in an area that wasn’t the service address. Now they are somewhat requiring the dish to be set up at the service area before portability works with the residential units.

Even the residential units are deprioritized when they are being used with portability away from their regular service address. So if you take a residential with portability unit to a congested area it will likely see slow service during peek hours.

[kowbra]

Originally Posted by bleedmichigan

The map does not relate to RV service or availability. The map only relates to residential service. For example if it says available then you could order a residential setup right away and it would ship in a few days. As for waitlist and coming soon, you can put a deposit down for a spot in line for service. But again the map is just can you get a residential service account at any given time.

If you have an RV unit it will work in waitlist, Coming soon, and available cells on the map. In areas marked available rv units likely won’t see any deprioritizing. In coming soon or waitlist areas there may be deprioritizing during peak hours when the ground stations cannot handle additional traffic. Usually the deprioritizing happens between 3-11pm.

As for where it was shipped, starlink will ship a dish anywhere but what matters for residential service is what the service address is. So if the service address you input is in an available cell you can have the dish shipped somewhere else. Starlink used to allow you to turn on portability and set the dish up in an area that wasn’t the service address. Now they are somewhat requiring the dish to be set up at the service area before portability works with the residential units.

Even the residential units are deprioritized when they are being used with portability away from their regular service address. So if you take a residential with portability unit to a congested area it will likely see slow service during peek hours.

Awesome explanation - thanks!!!

I will be looking to see the results of those using their Starlink dishes in AZ.
And, as to my friend in AZ that had poor results last year - we will be there end of December and I will catch up on how things are working now.

Brad