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08-16-2023, 07:32 PM
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#1
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,922
M.O.C. #19755
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Level Up Display Problem
On my last trip, the touchpad display on my level up system went blank. When I power it up, the back light comes on, but no characters in the display. Everything else still works and I was able to use the system because I know the basic key strokes. Power cycling did not change anything. Has anyone seen this problem?
Wondering if there is a contrast setting that went bad. I checked the level up manual, no help.
Looking for options before I order a $300+ touchpad.
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Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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08-16-2023, 07:44 PM
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#2
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Montana Master
Join Date: Jan 2022
Location: Shingle Springs
Posts: 2,236
M.O.C. #30417
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Yikes, I don't believe there is any screen view settings. Silly question but have you power cycled the controller?
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Tony & Donna
2022 Montana HC, 295RL, Solar Flex 400, Onan 3600 LPG, 2K inverter, 200AH Lithium. 2020 GMC Denali 2500 6.6 Duramax, Demco 21K Auto Slide
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08-16-2023, 08:16 PM
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#3
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,922
M.O.C. #19755
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Yes. Powered the touchpad off/on, no help. Then I shut off all DC to the RV, no change.
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Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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08-16-2023, 08:19 PM
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#4
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,922
M.O.C. #19755
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__________________
Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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08-16-2023, 11:08 PM
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#5
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Montana Master
Join Date: Dec 2017
Location: Mountain Home
Posts: 839
M.O.C. #20949
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You can try removing the touch screen panel and on the backside you will find a single cable plug that connects to the control panel..remove the plug and the reinstall it to reseat
This May or may not help but at this point you have nothing to loose before buying a new panel
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08-16-2023, 11:27 PM
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#6
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,922
M.O.C. #19755
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Thanks. I'll start troubleshooting tomorrow.
__________________
Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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08-17-2023, 06:06 AM
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#7
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Montana Fan
Join Date: Oct 2017
Location: Moultrie
Posts: 250
M.O.C. #20747
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Check with LCI customer service. They replaced my free of charge including NDA when mine went out on the way to the rally 2 years ago.
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Frank and Marilyn
2014 3402RL, Sailun S637/Disc Brakes
2015 F350 CC LWB SRW 6.7L PSD FX4
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08-17-2023, 08:32 AM
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#8
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Montana Master
Join Date: Mar 2015
Location: Sequim
Posts: 527
M.O.C. #17176
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Scott I had this happen when I first got my rig they had to replace the whole board. You can try to reset it by unplugging it from the back wait 30 sec then plug back in and see if that works. other wise i think you may need to get a new board.
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Dan & Sandy Huhn
2016 Montana 3720 2015 Chevy 3500 SWD Duro Max
Prev 2012 High Country 313RE 2012 Chevy 2500 DMax
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08-17-2023, 05:52 PM
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#9
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,922
M.O.C. #19755
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Problem cleared while troubleshooting. Unplugged cable connector, plugged back in and it works even though several previous power cycles did not help.
__________________
Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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08-17-2023, 06:16 PM
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#10
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Montana Master
Join Date: Jan 2022
Location: Shingle Springs
Posts: 2,236
M.O.C. #30417
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Quote:
Originally Posted by scottz
Problem cleared while troubleshooting. Unplugged cable connector, plugged back in and it works even though several previous power cycles did not help.
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Could have been as simple as a bad connection. Glad it's working.
__________________
Tony & Donna
2022 Montana HC, 295RL, Solar Flex 400, Onan 3600 LPG, 2K inverter, 200AH Lithium. 2020 GMC Denali 2500 6.6 Duramax, Demco 21K Auto Slide
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08-18-2023, 07:08 AM
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#11
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Montana Master
Join Date: Dec 2017
Location: Mountain Home
Posts: 839
M.O.C. #20949
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Glad reseating the cable harness worked
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Linear Mode
