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Old 04-05-2019, 05:59 AM   #1
Wmass camper
Seasoned Camper
 
Join Date: Jan 2019
Location: Holyoke
Posts: 96
M.O.C. #23350
Warranty Question

Received new MHC in June did not get new Ford until September. Took RV out twice. So many issues, brought to dealership. They had it for 2 months and never worked on it until our deadline for leaving for FL. We are now in April, returning home and have so many issues with this RV, including replacement parts, slide tearing underside, issues too numerous to mention. Our concern is, more time spent in repair than use and there goes our one year warranty.
My question is ...is Keystone liable for our identified issues even after the warranty is up, yet not rectified?
 
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Old 04-05-2019, 06:15 AM   #2
PNW Fireguy
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Join Date: Nov 2015
Location: Arlington
Posts: 1,523
M.O.C. #18081
Contact Keystone directly they can work with you regarding your warranty period adjustment. Be persistent, have all your evidence and remember you catch more flies with honey than with vinegar.
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